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Hospital executives and other stakeholders should be aware that a new research study1 challenges the idea that CMS hospital star ratings based solely on patient experiences can serve as a reliable indicator for clinical quality. This study follows a wake of industry criticism regarding a recent research letter published in JAMA Internal Medicine based on […]

CMS started awarding five-star ratings to hospitals based solely on HCAHPS scores in April of last year, and one year later, a research letter published in JAMA Internal Medicine claimed the patient satisfaction-based ratings actually are associated with patient outcomes. However, a recently released study from Quantros produced contrary findings. According to Quantros’s research, that letter’s findings are “misleading and may actually […]

The Centers for Medicare & Medicaid Services’ star-ratings system has already been the target of considerable criticism, and a new study finds that the ratings’ emphasis on patient experience doesn’t produce reliable care quality data. Researchers from Quantros, a safety and quality software provider, sent an advance copy of the study to FierceHealthcare. The studyanalyzed all CMS-rated hospitals on a combination of […]

The pursuit of defining and measuring both clinical quality and patient safety in healthcare is a laudable goal that features inextricably linked essential elements. Would anyone question perfecting the stopping power of Porsche  brakes, the side impact protection of Volvo roll cages or the road handling of Michelin tires in terms of accident protection and […]

While the changeover to ICD-10 has gotten most of the attention, there are even more coding challenges on the horizon as providers prepare for mandatory quality reporting measure set to begin in 2017. As with all of healthcare, coding is now moving toward quality. And what has to this point been optional, next year will become required. […]